Help / Licensing & trial
Activating your licence
When you buy Pro or Lifetime, you turn your existing Free or trial install into your paid tier by entering a licence key - there's no account to create and nothing to sign into.
The short version
- Buy your tier. You receive a licence key by email.
- Open the app and go to the licence screen.
- Paste in your key. Your tier unlocks straight away.
That's it. No sign-up, no password, no online account - the key itself is your proof of purchase.
Where your key comes from
Checkout is handled by our payment provider, who acts as the merchant of record: they take the payment, add any local tax, and send you a receipt. After you pay, you'll get an email with your licence key - a key unique to you. Keep that email; the key is the one thing you need to activate, now or on a future machine.
Prices are shown before tax, so your local VAT, GST, or sales tax is added at checkout on top of the listed price.
Entering your key
Open the app, find the licence area, paste your key in and confirm. Once it's accepted, your tier unlocks right away - Pro adds the library power tools in full; Lifetime adds those plus the premium output and DSP Rack. Nothing changes about your music in the meantime: on Free, on a trial, or freshly activated, your whole library keeps playing.
To confirm before publishing: the exact activation screen, its wording, and the button label are still being finalised. The step is simply "paste your key and confirm."
Your key travels with you, not your machine
Your licence lives in the key, not in one computer. A single key activates on more than one machine at once (your main desktop and a laptop, say), without being an open door to sharing. The exact number is set when your key is issued and enforced by our licence server, not the app; Machines, activation slots and deactivating covers how that works.
If a computer dies, gets wiped, or you move to a new one, you don't lose anything: activate the new machine with the same key from your purchase email - no need to buy again. One thing to know before you rely on it: Deactivate on the old machine removes the licence from that install, but it does not hand the slot back. The app does not contact our licence server when you deactivate, so the count your key carries is unchanged. If you have run out of slots, email [email protected] and we will release one.
A few things worth knowing
- No subscription, ever. You pay once and own your tier. Pro is version-locked - you own the major version you bought - and Lifetime includes every future major version.
- No account required. The key is all you need; there's nothing to log into.
- Refunds are handled by our payment provider within 14 days of purchase, no questions asked - reply to your purchase email, or email [email protected].
If your key doesn't take, first check you've copied it in full with no stray spaces. If it still won't activate, check the knowledge base, or use Report a Bug in the app (Settings) - it captures the logs we need. For anything about payment or your licence, email [email protected].